Gabrielle Jackson-Estremera

Gabrielle Jackson-Estremera serves as the BPO Manager at Altice USA since November 2021, focusing on vendor partnerships and performance management. Gabrielle has accumulated extensive experience as an Independent Auditor and Service Evaluator with About Face since 2006, assessing customer service across various industries. Previous roles include Billing & Technical Support Supervisor at Comcast Cable, where Gabrielle managed a team of Customer Account Executives, and Real Estate Brokers Assistant at AVO Real Estate & Construction, overseeing administrative tasks and marketing. Additionally, Gabrielle held the position of B2B/B2C Customer Service/Dispatch Supervisor at Opus Inspection, responsible for recruitment and management of call center operations. Early career experience includes serving as an Administrative Assistant at New Horizons Computer Learning Center. Gabrielle attended Manchester Community College from 1996 to 1997.