Jamie Carberry possesses extensive experience in operational excellence and customer care, currently serving as Sr. Director of Ops Excellence at Altice USA since August 2016. Previously, Jamie held multiple roles at Cablevision from July 1998 to August 2016, including Closed Loop Feedback Manager and CECR Supervisor. Jamie has also excelled in learning and development, business process management, and customer experience insights throughout the career, contributing significantly to organizational growth and customer satisfaction.
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