Makarand Deshmukh

Makarand Deshmukh has an extensive background in customer experience strategy and operations, having worked in various leadership roles in companies like Altice USA, Amazon, Comcast, and Sears Holdings Corporation. With a focus on enhancing customer experience, implementing operational efficiencies, and driving growth, Makarand has led projects in areas such as digital transformation, NPS improvement, churn management, and contact center optimization. With an MBA in Strategy and Operations from the University of Michigan, Makarand brings a strong strategic mindset to their roles.