Essete Tadelle

Client Support Analyst at Altum

Essete Tadelle has a diverse range of work experience. Essete started their career as an Assistant Capacity and Skill Building Coordinator at Hamlin Fistula Ethiopia in 2010. Essete then interned as an IT Intern at Podesta Group in 2011, where they provided support for 90 employees and assisted with hardware and software maintenance. From 2012 to 2012, Essete worked at LivingSocial as a Consumer Advocate, where they handled customer inquiries, complaints, and service requests while ensuring incidents were properly recorded and resolved. In 2013, they joined Visa as an Associate Technical Support Analyst, where they managed a high-volume workload, supported multiple applications, and resolved processing issues. Their most recent role was at Altum, Inc. as a Client Support Analyst, which they held since 2015. Throughout their career, Essete has demonstrated strong customer service skills, troubleshooting abilities, and commitment to meeting performance benchmarks.

Essete Tadelle attended George Mason University from 2007 to 2011, where they earned a Bachelor of Arts degree in Government/International Politics.

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Timeline

  • Client Support Analyst

    February, 2015 - present