Stefanie Chernyakov has extensive experience in customer success and client support roles. Stefanie is currently serving as the Director of Customer Success at Altum, Inc. since April 2023. Prior to this, they worked at Altum, Incorporated, starting as a Customer Success Manager in July 2019. Stefanie then took on the role of Senior Client Support Analyst in April 2013, where they provided database training, account management, and product assistance to foundations and clients. Before joining Altum, Stefanie worked as a Project Communications Specialist at Infamia from April 2012 to April 2013, managing client projects and writing website content. Stefanie'sprevious role at Thomson Reuters included positions such as Customer Development Manager, Applications Consultant, and Projects Manager, where they were responsible for training, managing subscribers, and coordinating legal filings and database builds. Stefanie's earliest known work experience was as a Back Office employee at Longacre from 1999 to 2001.
Stefanie Chernyakov attended American University from 1991 to 1995, where they obtained a Bachelor of Arts degree in Public Communications. Prior to that, they attended Glen Rock High School from 1987 to 1991, although no specific degree or field of study is mentioned for this period.
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