Jamilah Caballero

Jamilah Caballero serves as a Customer Success Manager at Altus Group, where responsibilities include managing over 60 high-touch accounts, aligning solutions with customer goals, and driving value throughout the customer journey. Previous roles at Altus Group include Global Knowledge Base Specialist and Client Support Analyst, where Jamilah focused on optimizing support content and providing professional client assistance. Prior experience as a Senior Training Specialist at First Data Corporation emphasized training program facilitation and employee development, while a position as Customer Support Business Analyst at ABB Enterprise Software involved enhancing customer experiences through problem resolution and documentation. Jamilah holds a Bachelor of Psychology with a concentration in Industrial and Organizational Psychology from the University of Houston.