David Raker

Principal Technical Support Engineer I at Alvaria

David Raker has a diverse work experience spanning over several decades. David began their career in 1984 with the Florida Department of Law Enforcement, where they served in various roles related to telecommunications and computer operations. In 1990, they worked as an Assistance Manager at Steak Out, overseeing personnel, food supplies, and paperwork. From 1991 to 1995, they were a Sr. Network Technician at Electronic Data Systems, responsible for monitoring and maintaining data circuits and networks. David then worked at Melita International from 1995 to 2002, starting as a Customer Support Engineer and later becoming a Strategic Support Engineer. At Aspect Software from 2002 to 2011, they held positions as a Technical Support Engineer and a Senior Technical Support Engineer. From 2011 to 2021, David worked at Alvaria, Inc. as a Principal Customer Service Engineer. Currently, they hold the role of Principal Technical Support Engineer I at Alvaria, Inc. starting from February 2022. Their roles have involved troubleshooting, resolving technical issues, providing customer support, and maintaining documentation.

David Raker completed their high school education at Leon High School from 1972 to 1976, obtaining a Diploma in General Studies. From 1976 to 1979, they attended Tallahassee Community College, majoring in Telecommunications & Computer Science.

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