Madalina (Maddy) Caldaruse has extensive experience in the cruise industry, currently serving as a Trainer of Cruise Managers and Cruise Manager at AmaWaterways River Cruises since June 2007. Responsibilities include guest relations, quality control for shore excursions, editing onboard programs, conducting briefings and presentations, and managing emergency situations. Previously, Maddy worked as a Cruise Manager at Uniworld Boutique River Cruises from March 2004 to October 2007, and as a Cruise Director at Lueftner Cruises from June 2000 to June 2004. Maddy holds a Master’s degree in International Business from the Facultatea de Economie si Administrarea Afacerilor (2010-2012) and a degree in Marketing and Economics from the same institution (1993-1997), along with additional education from Cornell University in 2018-2019.