Hicham Essammami

Hicham Essammami is an experienced professional with a diverse background in customer service, management, and technical support. Currently serving as a Virtual Customer Service Associate at Amazon since May 2021, Hicham also holds the position of General Manager at Smart Digital Technologies. Previous roles include work as a project follow-up specialist at ELECTREN S.A., an IT park manager at ipg maroc, and a customer service representative at Webhelp. Hicham's early career involved maintenance and production at Delta Holding. Hicham's educational credentials encompass a Bachelor's degree in French Law, a PMP certification in project management, a degree in networking and telecommunications engineering, and specialized training in automated systems maintenance.