Serena G. Guzey

Serena G. Guzey is an experienced professional in customer success and revenue operations, currently serving as a Senior Customer Success Manager at Amazon since November 2023. Previously, Serena held multiple roles at MedBridge from November 2019 to November 2023, including Revenue Operations Manager and Revenue Enablement Manager, focusing on enhancing customer experiences and maximizing revenue. Prior to MedBridge, Serena worked at Booking.com as a Partner Relations Manager from December 2018 to November 2019, contributing to one of the largest e-commerce platforms for accommodations. Serena's career also includes a role as a Localization Consultant at MZ, a leader in mobile gaming, and as a Content Manager at Global Trade and Communication, a consulting firm specializing in strategy and technology. Serena holds a Bachelor's Degree in Business, Management, Marketing, and Related Support Services from Istanbul Kultur University, completed in 2015.