Felix Xu is a seasoned professional in customer support and technical services with extensive experience in the field. Currently serving as Customer Support Manager at AmbaFlex Spiral Conveyor Solutions since July 2016, Felix has developed a strong background in addressing client needs. Previous roles include Technical Service Engineer at Shanghai Teraoka Electronic Co., Ltd. from August 2013 to May 2016 and Field Application Engineer at APEM, Inc. from October 2010 to July 2013. Felix Xu holds a Bachelor's degree in Pharmaceutical Sciences (Machinery) from the University of Shanghai for Science and Technology, completed in 2010.