James Trotter

James Trotter has a diverse work experience spanning multiple industries. James currently holds the position of Head of Customer Experience at Amber Electric since July 2022. Prior to this, they worked at Penguin Random House Australia & New Zealand, where they held various roles including Head of Digital Strategy and Head of Digital Product & Operations. At Penguin Random House, they were responsible for managing the product team, delivering digital strategies, and overseeing website development and digitization projects. Before that, James worked at Tourism Western Australia as a Digital Product Manager, where they managed the consumer website, content, and analytics. James also held the role of Digital Marketing Executive at Tourism Western Australia. James started their career at TravelManagers Australia as a Marketing Executive, where they implemented marketing activities and managed email marketing systems and website development.

James Trotter completed their Bachelor of Arts in Communications Advertising with a concentration in Marketing at Charles Sturt University from 2005 to 2007. James then pursued a Master of Arts in Creative Writing at the University of Sydney from 2009 to 2010. In 2022, James is currently engaged in the Developing Blockchain Strategy program at RMIT Online. Additionally, in 2008, they attended the Australasian Writers and Art Directors Association (AWARD) School in Sydney, though the end year is not specified.