Jessika Woodard

Jessika Woodard has a diverse work experience spanning over several companies and roles. Currently, they work as an ITSM Onboarding Lead at Ambient Consulting since the year 2022. Prior to this, they worked at MHI Shared Services Americas, Inc. as a Business Enablement Analyst for nearly four years, from July 2018 to February 2022. In this role, Jessika was responsible for maintaining, administering, and developing service management applications to support various ITSM processes. Before joining MHI Shared Services Americas, Inc., they worked at Cadence Bank, N.A. as a Technical Systems Analyst II from November 2017 to July 2018. Jessika'sresponsibilities included managing routine maintenance releases, supporting technical issues, and fostering relationships with third-party vendors. From September 2016 to December 2017, Jessika worked as a Business Initiatives Consultant at Wells Fargo. Jessika'srole involved planning and managing implementation initiatives and acting as a liaison between business and technical personnel. Additionally, they spent several years at Wells Fargo as an Analytics Consultant and Technology Associate, where they handled reporting, content management, project management, and financial tracking responsibilities. Overall, Jessika Woodard has accumulated a wealth of experience in various technical and business-oriented roles.

Jessika Woodard completed their Bachelor of Science in Business Administration with a focus on Management Information Systems from Alabama Agricultural and Mechanical University between 2004 and 2008. Additionally, they obtained the ITIL v4 Foundation Certificate in IT Service Management from AXELOS Global Best Practice in 2020.