Neil Grennan

Customer Success Manager at Ambisense

Neil has 10 years of experience in the gas detection industry, where he worked closely with customers in managing their accounts, helping with technical sales inquiries, quotes, internal sales as well as product support and service roles. Prior to this, he worked as an electrician for 6 years and this formed a good base of technical knowledge and ability. Due to this combined time and experience, he has gained an understanding of how to best serve the needs and wants of the customers and the industry. He holds a FETAC Level 6 Advanced Craft Certificate and is currently pursuing a BA Honors Degree in Business.

He supports and trains the customers on the Ambiair range so that they fully understand what value the product can offer their organization. He also liaise with the internal product and engineering teams here in Ambisense, to ensure that the customer’s voice is heard, and their requirements are met so that they at Ambisense can deliver the level of excellence that’s expected by their customers.

Timeline

  • Customer Success Manager

    Current role