Akinsola Akinduro

Akinsola Akinduro is a Technical Support Engineer at AMCS Group since November 2021, providing extensive support for ERP software products across WPF and Cloud platforms and managing customer databases while performing root cause analyses for various issues. Prior to this role, Akinduro worked as a Customer Support Agent at Virgin Media Ireland, resolving technical and billing issues, and as a Frontend Web Developer at Hallmark IT Business Solution Ltd, where application design and web project development were key responsibilities. Earlier experience includes serving as an IT/Network Support Engineer at Hitech Computer Solutions, where ticket resolution efficiency increased over 25% through the implementation of a knowledge base. Akinduro holds a Master of Engineering in Computer and Communication Systems from the University of Limerick and a Bachelor’s degree in Computer Science from Babcock University.