Rachael Alterman

Customer Service Support Analyst at AmerCareRoyal

Rachael Alterman has a diverse work experience. Rachael started their career in 2011 as a Receptionist at Rescue Yoga and worked there until 2013. In 2013, they joined American Sunroof & Upholstery as a Sales Assistant, where they stayed until 2014.

In 2015, Rachael started working as a Sales Associate at Sears Holdings Corporation and stayed there until 2016. At the same time, they also worked as a Server at Chili's from February 2016 to November 2016.

From November 2016 to February 2018, Rachael worked as a Front Desk Agent at Omni Hotels & Resorts. In 2018, they joined AmerCareRoyal, where they held various roles. Rachael started as a Customer Service Representative in February 2018 and later became a C.S. National Account Lead in April 2019. Currently, they are working as a Customer Service Supervisor at AmerCareRoyal since April 2020.

Rachael Alterman's education history includes the following:

- Currently attending Zero To Mastery Academy since 2021, pursuing a degree that is unspecified in the provided information and without a specified field of study.

- In 2014, they attended Brookhaven Community College and obtained their GED (General Educational Development) degree in the field of GED.

- From 2010 to 2013, Rachael attended Creekview High School, where they completed their high school education and obtained a high school/secondary diploma or certificate.

In addition to their formal education, Rachael has obtained several certifications. Rachael completed the following certifications on LinkedIn:

- "Critical Thinking and Problem Solving" in October 2022.

- "Excel 2021 Essential Training (Office 2021/LTSC)" in October 2022.

- "Excel: PivotTables for Beginners" in October 2022.

- "Learning to Be Promotable" in October 2022.

- "Excel: Tips and Tricks" in September 2022.

Links

Previous companies

Sears logo

Timeline

  • Customer Service Support Analyst

    February 1, 2023 - present

  • Customer Service Supervisor

    April, 2020

  • C.S. National Account Lead

    April, 2019

  • Customer Service Representative

    February, 2018