American Airlines
Ben Burbank is a seasoned professional with extensive experience in project management and technology roles, currently serving as the Senior Manager of Developer Experience Platform at American Airlines since November 2009. Burbank has led initiatives in DevOps and Agile practices, establishing coaching programs and continuous learning cultures, while also driving significant improvements in operational efficiency, including a 700% increase in deployment frequency. Prior to this, Burbank held various positions at American Airlines, including Loyalty Technology Manager and Cargo Release Manager, where notable achievements included maintaining a 99.99% system uptime for the AAdvantage program and successfully merging two frequent flyer programs. Burbank's earlier experience includes roles at Tel-Tron, Traveling Coaches, and Perot Systems, fostering a solid foundation in project management and technical operations, supported by academic qualifications in Information Technology Project Management and Technical Management from DeVry University.
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American Airlines
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American Airlines Group, Inc. is an American publicly traded airline holding company, formed on December 9, 2013, in the merger of AMR Corporation, the parent company of American Airlines, and US Airways Group, the parent company of US Airways. The airline groups together form the largest airline in the world, with more than 6,700 daily flights to 350 locations in 56 countries worldwide, about $40 billion in operating revenu and over 100,000 employees.