Chelsea Elosegui

Customer Service Manager, Control Center

Chelsea Elosegui currently serves as a Customer Service Operations Manager at American Airlines since November 2021 and as a Community Outreach Partner at OurMiami.Co since March 2020, focusing on supporting small businesses and enhancing community engagement. Previous roles include Human Resources Coordinator at Mandarin Oriental Hotel Group and various positions in human resources at Concord Hospitality Enterprises and Park Hyatt. Chelsea's early experience in the hospitality industry includes internships in food and beverage and front desk operations at multiple Hyatt properties. Chelsea holds two bachelor's degrees from Florida Gulf Coast University in Hospitality Administration/Management and Resort Management.

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