Dustin Rhodes

Dustin Rhodes has extensive experience in the airline industry, currently serving as a Senior Project Manager for Customer Experience and Airport Operations at American Airlines since January 2013. In this role, Dustin is responsible for coordinating and managing large-scale initiatives across the American Airlines network and has partnered with IT to enhance a mobile airport application aimed at reducing mishandled baggage. Previously, Dustin managed customer service operations at American Airlines' DFW terminal and held roles at Republic Airways Holdings, Inc. as the Manager of Customer Service Training, and at Continental Airlines in various management positions, including Interim City Manager and Customer Service Agent. Throughout the career, Dustin has demonstrated strong leadership in managing teams and overseeing airport operations.