American Airlines
Jeanne Rapetti, PHR, has over 30 years of experience in training and development within the airline industry, currently serving as Senior Manager of Reservations Training and Development at American Airlines since May 2019. Prior to this role, Jeanne worked at US Airways, which later merged with American Airlines, where responsibilities included Manager of Reservations Training and Development, Reservations Training Supervisor, Manager of the Family Support Center for Emergency Response, Leadership Development Specialist, and Executive Customer Relations Representative. Jeanne holds educational qualifications from the University of North Carolina at Greensboro and the University of Pittsburgh.
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American Airlines
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American Airlines Group, Inc. is an American publicly traded airline holding company, formed on December 9, 2013, in the merger of AMR Corporation, the parent company of American Airlines, and US Airways Group, the parent company of US Airways. The airline groups together form the largest airline in the world, with more than 6,700 daily flights to 350 locations in 56 countries worldwide, about $40 billion in operating revenu and over 100,000 employees.