Jhonatan Mateus

Jhonatan Mateus is an experienced professional with a strong background in customer analytics and strategic management. Currently serving as the Director of Customer Analytics and Insights Delivery at American Airlines, Jhonatan previously held senior management roles in customer analytics and fleet strategy within the same company. Prior experience includes leadership positions such as Head of Credit Accounts at Banco Caja Social and Business Intelligence Senior Analyst at Citibank. Jhonatan's educational background includes a Postgraduate Degree in Data Science and Business Analytics from The University of Texas at Austin and an MBA in Business Administration and Management from Georgetown University McDonough School of Business.