Lance Waggoner

Lance Waggoner is an experienced IT cybersecurity professional currently serving as an Analyst in IT Cybersecurity Incident Response at American Airlines since November 2018, following roles as an Associate Analyst and Information Technology Engineer. Prior to American Airlines, Lance worked at Dayton Power & Light in various capacities, including Tier 2 Desktop Support and Customer Service Representative, where skills in customer interaction and technical support were honed. At DPL Energy Resources, Lance excelled as a Mass Market IT Specialist by improving onboarding processes and training for door-to-door sales representatives. Earlier experience includes administration and IT management roles at Emberton Consulting and security duties with Securitas, showcasing a diverse skill set in technology, operations, and client services. Educational qualifications include a High School Diploma from Beavercreek High School and studies at Sinclair Community College.