Shirley Carroll

Shirley Carroll is an experienced aviation professional with a robust career spanning several key roles in major airlines. Since April 2015, Shirley has been serving as the Regional Senior Manager for Europe & the Middle East at American Airlines, with previous roles including Regional Manager for oneworld Alliance Hubs Europe and Area General Manager. Prior experience includes managerial positions at US Airways, where Shirley was responsible for operations, customer service, and employee management from 2003 to 2015, as well as a temporary role as Events Coordinator at Shannon Chamber. Early career experiences include roles at Delta Airlines, Limerick Travel, Capital Airways Dublin, and Cathay Pacific Airways, fostering a strong foundation in customer service and operational management. Shirley's educational background includes office skills training from Hammersmith and West London College and attendance at Laurel Hill FCJ Limerick.