American Airlines Group, Inc. is an American publicly traded airline holding company, formed on December 9, 2013, in the merger of AMR Corporation, the parent company of American Airlines, and US Airways Group, the parent company of US Airways. The airline groups together form the largest airline in the world, with more than 6,700 daily flights to 350 locations in 56 countries worldwide, about $40 billion in operating revenu and  over 100,000 employees.

Aviation & Aerospace

American Airlines

Robert Isom

Cole Brown

Anchal Gupta

Devon May

Ron Defeo

Ganesh Jayaram

Steve Johnson

Priya Aiyar

David Seymour

Nate Gatten

The Customer Service Team at American Airlines plays a crucial role in ensuring passenger satisfaction by addressing inquiries, resolving issues, and providing assistance throughout the travel experience. This team, consisting of agents, managers, and flight attendants, is dedicated to delivering exceptional service at airports and through various customer support channels, facilitating smooth journeys for travelers and enhancing overall brand loyalty.

Customer Service Team

Software Development Team

Leadership Team

Data Analysis Team

Customer Service Team

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Team members

Other teams at American Airlines

Software Development Team

Leadership Team

Data Analysis Team