Reginald Zackery Sr.

Reginald Zackery Sr. has a strong background in information technology support. Reginald started their career at The Mills Corporation as a Network Engineer in 1999 and worked there until 2004. Reginald then joined Cassidy Colliers as an IT Support Specialist, where they managed technical support operations and provided guidance to support staff. In 2006, they joined Simplexity as a Senior Manager of Helpdesk & Desktop Support, overseeing the day-to-day operations and managing a team. Reginald later worked at CSC as a Sr. Helpdesk Manager and at Dewey & LeBoeuf LLP as a Technical Support Supervisor. In 2011, they returned to Simplexity as a Senior Support Analyst and soon after, joined the American Council on Education (ACE) as a Manager of Information Technology Support. In 2018, they were promoted to Associate Director of IT Support Services at ACE, where they oversee technical support operations and resolves software issues.

Reginald Zackery Sr. attended the University of Maryland Global Campus from 2009 to 2013, where they studied Computer Information Technology. Additionally, they have an undisclosed period of attendance at Towson University, though no specific degree or field of study is mentioned.