Jenesa Armstrong

Jenesa Armstrong is a skilled programmer at American Directions Group since September 2004, specializing in Quancept and Voxco programming, scripting, sample and quota building, and data processing. In the role of Operations Technical Manager, Jenesa manages quotas and samples for multiple projects, oversees routine maintenance for various technical systems, and addresses technical issues through effective communication and problem-solving. Previously, as a Customer Service Representative at GEICO, Jenesa resolved customer concerns related to insurance policies. Educational achievements include a Bachelor of Applied Science in Computer/Information Technology Administration and Management and an Associate of Arts in Computer and Information Sciences from Florida State College at Jacksonville, alongside ongoing studies in Network Engineering at Polk State College.