Karen Sims

Karen Sims has a diverse background in customer service and management, currently serving as a Floor Manager at American Directions Research Group since May 2021. In addition to this role, Karen has held the position of Retention Specialist at Spectrum since January 2016 and has been an Administrative Assistant at Bright House Networks since 2013. Previous experience includes positions as a Customer Service Representative at Sykes and as a Research Assistant at American Directions Group. Karen also worked as a Customer Service Manager at The Results Companies and as a Recruiter at ACCENT Marketing. Educational qualifications include attendance at Polk State College from 2015 to 2017.