Kay Kemp

Kay Kemp has a diverse work experience spanning over several years. Kay is currently employed as a Senior Business Analyst at American Equity since September 2022. Prior to this, they worked at Docupace as a Customer Success Manager from July 2021 to June 2022, where they served as a key relationship manager for 25 tier 1 clients and ensured high-quality service.

Before joining Docupace, Kay held the position of Vice President Field Services at Voya Financial from May 2016 to August 2021. During their tenure, they organized workflows, set priorities, and monitored activities to ensure work completion.

From April 2014 to May 2016, they worked as the Director of Transition Services at Docupace Technologies. Their responsibilities included providing transition and onboarding services, creating and delivering assistance and onboarding programs, and enhancing the platform for scaling and ease of business.

Kay also served as the Director of Operations at Cetera Financial Group from February 2010 to April 2014. In this role, they were responsible for operational processing, customer service, technology, and regulatory compliance for three Broker Dealers.

Prior to that, they held the position of Director of Operations at ING from September 2007 to January 2010, where they led brokerage and advisory business processing and service for four broker dealers.

Kay began their career as a Sales Assistant at PaineWebber from January 1988 to May 1990 and then worked at Principal Financial Securities as a Sales Assistant from May 1990 to October 1994. Kay later served as an Operations Manager at Principal Financial Group from October 1994 to September 2001.

In addition to their work experience, Kay has demonstrated capabilities in project management, implementing strategic initiatives, and improving operational efficiency and customer service throughout their career.

Kay Kemp obtained a Bachelor's Degree in Marketing & Finance from Upper Iowa University from 1990 to 1992. Additionally, Kay has obtained various certifications from the Financial Industry Regulatory Authority (FINRA), including FINRA S7, FINRA S24, FINRA S66, and FINRA S99. The specific months and years for obtaining these certifications are not provided.