Luis Orduña

Director - International Operations - Customer Fulfillment Network at American Express

Luis Orduña is an experienced professional in international operations and business planning, currently serving as the Director of International Operations for the Customer Fulfillment Network at American Express. Prior roles include Sr. Manager of Strategic Business Planning and Business Planning Sr. Manager for International Consumer Credit covering Latin America, the Caribbean, and Canada. Luis has a strong background in collections and credit management, having held positions such as Collections Manager at UNIFIN FINANCIERA and Assistant Director for early collections in credit cards and consumer loans at Banco Santander. Luis also worked as a Product Manager for Consumer Loans at Banco Santander. Academic credentials include a Master’s degree in Banking and Financial Markets from Universidad Anáhuac and a Bachelor's degree in Administration from Universidad Autónoma Metropolitana.

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