Helen Heydeman

Helen Heydeman has a diverse and extensive work experience in educational assessment and program management. Helen is currently the Director of Workforce Assessment at the American Institutes for Research, starting in November 2022. Prior to that, they worked at the Educational Testing Service (ETS) as an Associate Director of Product Operations Management from December 2016 to October 2020. At ETS, Helen managed multi-million-dollar programs, led cross-functional teams, and oversaw product development and delivery.

Before their role at ETS, Helen worked at McGraw-Hill Education CTB as a Senior Product Development Program Manager from May 2008 to November 2016. There, they led large cross-functional teams in the planning, development, and launch of products and services for K-12 and adult assessment programs. Notably, Helen played a key role in developing a new national high school equivalency examination, leading to multiple state adoptions.

Helen also has experience as a self-employed Consultant/Contractor, providing program and project management, content development, and proposal development services for various organizations, including McGraw-Hill Education CTB, Human Resources Research Organization (HumRRO), and WestEd. During this time, they conducted workshops, trained subject-matter experts, and handled all aspects of assessment development.

Earlier in their career, Helen worked at CTB/McGraw-Hill as a Content Development Manager from 1997 to 2001. In this role, they responded to requests for proposals (RFPs) and played a key role in securing multi-million-dollar statewide contracts. Helen also led a committee to improve CTB's project management process.

Overall, Helen Heydeman's work experience demonstrates their expertise in program management, product development, and educational assessment. Helen has effectively led cross-functional teams, managed large-scale projects, and contributed to the successful launch of educational products and services.

Helen Heydeman holds a Master of Business Administration (M.B.A.) degree from San Jose State University, which they completed in 2010. Additionally, they obtained a Bachelor's degree in Advertising from the Department of Journalism and Mass Communications at San Jose State University. Helen also minored in Marketing during their undergraduate studies. However, the exact start and end years for both degrees are not provided.