Patty Luschek

Patty Luschek has extensive experience in the insurance industry, primarily with American Modern Insurance Group since July 1997, holding multiple roles including Sr. Application Support Specialist, Change Management Manager for Business Intelligence and Analytics, and User Community Support Lead. Key responsibilities include coordinating and delivering training for internal users, managing business readiness activities, resolving system-related issues, and developing user documentation to enhance self-sufficiency. Patty has a background in project management, having been promoted to Associate Project Manager in June 2010, and previously served as a Customer Care Support Manager and various supervisory positions. Earlier experience includes roles at Hanson Highland Stone and GRE Insurance Group, where Patty supervised claim support staff and managed accounts receivable.