American Specialty Health Incorporated
Carla Berry-Ulrich is an experienced professional with a comprehensive background in customer service and operations management. Currently serving as Vice President of Customer Service at American Specialty Health since December 2010, Carla has successfully overseen clinical and fitness call center management, handling approximately 600,000 calls annually while managing a staff of 200 across four sites. Previous roles include Director of Operations at Cenegenics Medical Institute, where Carla managed pharmacy and lab services for VIP clientele, and various positions at GEICO Auto Insurance, focusing on training claims adjusters. Carla holds a BA in History from San Diego State University, completed between 1994 and 2000.
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