Dustin D Norwood, SPHR has a diverse and comprehensive work experience in the field of human resources and learning and development. Currently, they hold the position of Vice President and Chief Learning Officer at the American Staffing Association, where they are responsible for planning, evaluating, and implementing strategic initiatives related to professional and organizational development. Prior to this role, they served as the Deputy Chief Learning Officer at USPTO, overseeing the management and implementation of training and development programs. Dustin D also provided guidance and oversight for leadership development programs within the organization.
Before joining USPTO, Norwood worked as a Senior HR Development Specialist at the National Labor Relations Board, where they managed, developed, and conducted training programs on various subjects. Additionally, they were responsible for budget management and one-on-one consultations with employees regarding their development goals. Prior to this, Norwood held the position of Corporate Consultant at ALC Education, Inc., where they developed and implemented learning and development programs for corporate clients in Japan. Dustin D assessed employee skill levels and progress and designed custom learning solutions for clients.
Norwood's work experience also includes a role as a Training/Branch Manager at G. Communications, where they managed a branch and its foreign employees. Dustin D focused on enhancing performance through training, coaching, and disciplinary procedures. Moreover, they collaborated with the Japanese Branch Manager to ensure customer satisfaction and retention.
Starting their career, Norwood owned and managed Super Video Station, where they handled all daily operations, strategic planning, and HR functions. Dustin D developed and managed a small team and conducted recruitment, compensation, benefits, employee relations, legal compliance, and professional development within the business.
With their extensive background in human resources and learning and development, Norwood has acquired valuable skills and expertise in strategic planning, program development and implementation, budget management, leadership development, and employee training.
Dustin D Norwood, SPHR, holds a Master of Education (M.Ed.) in Educational/Instructional Technology from George Mason University, which they obtained from 2015 to 2017. Prior to that, they completed their MS in Human Resource Management at Nova Southeastern University from 2008 to 2010. Mr. Norwood also has a Bachelor of Music (BM) degree in Music Composition and Theory from Maryville College, which they earned between 2000 and 2004.
In addition to their formal education, Mr. Norwood has obtained various certifications. Dustin D is a Crucial Conversations certified practitioner from VitalSmarts, received in June 2019. Dustin D also holds a Benchmark 360 Certified Practitioner certification from the Center for Creative Leadership, achieved in September 2017. Furthermore, they are a Meyers-Briggs Certified Practitioner from the MBTI Business Training Institute, obtained in August 2016. Lastly, Mr. Norwood is an SPHR certified professional from the HR Certification Institute. The month and year of their SPHR certification were not provided.
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