Hiedi Keefer

Hiedi Keefer has a diverse work experience primarily in the field of human services. Hiedi is currently working at American Training, Inc. as the Director of Quality Management, a position they have held since November 2022. Prior to this role, they served as a Quality Management Specialist at the same company from October 2018 to November 2022.

Before joining American Training, Inc., Keefer worked as the Assistant Director of Specialized Housing from September 2010 to October 2018. In this role, they supervised a team of 8 residential managers and relief staff, provided services to 60 residents at 14 homes, and ensured regulatory standards were met.

Hiedi'scareer at American Training, Inc. started in 2001 when they worked as a Direct Care Professional, providing direct care to 5 residents with various needs. Hiedi later became a Residential Manager, managing 20 Direct Care Professionals caring for 10 residents in medically-fragile homes. This role included coordinating with healthcare providers and maintaining resident and colleague files.

Overall, Keefer has extensive experience in human services, with a focus on quality management and residential care.

Hiedi Keefer's education history includes attending Northern Essex Community College, where they studied Human Services, General. Hiedi also attended Methuen High School.