Nicole Kofkoff is a Director of IT Delivery Excellence at OneAmerica, with extensive experience in ITIL service management, having led teams focused on ITIL best practices and overseeing the development of the ServiceNow tool for ITSM processes. Previous roles include RPA Solutions Analyst, where Nicole optimized processes and facilitated communication between business and IT, and Sr. Business Analyst, providing technology solutions for enterprise strategy and compliance. Beginning in IT as an Associate in a rotational program, skills were developed in various areas such as SharePoint and project management, leading to leadership of the 2017 IT Intern Program. Educational qualifications include a Bachelor of Science in Environmental Management from Indiana University Bloomington and a Bachelor of Science in Informatics from Indiana University Indianapolis.
November, 2023 - present
September, 2022
April, 2021
October, 2018
November, 2017
August, 2015
May, 2015
Director, Information Technology at Circle
Global IT Director - Architecture, MDM & Integration Services And Platforms at Medtronic
IT Manager at Charter Communications
Junior IT Support Engineer at Payaza Africa
Senior Director, Information Technology at Thermo Fisher Scientific
Access the worlds's biggest network of public org charts
Learn more