American Water
Lauren Heaps, PE, has extensive experience in operational excellence within the water utilities sector. Currently serving as a Program Manager and previously as a Project Manager at American Water since August 2022, Lauren has also held multiple roles at New Jersey American Water from July 2010 to August 2022, including Operations Project Manager and Project Engineer. Earlier in the career, Lauren worked as an Intern in Meter Operations at Aqua America and as a Research Assistant at the University of Delaware Bioresources Engineering Soil and Water Quality Laboratory. The professional journey began with an Operations Coordinator position at Appalachia Service Project in 2007. Lauren holds a Bachelor of Science degree in Environmental Engineering from the University of Delaware, earned in 2010.
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American Water
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American Water Works Company, Inc. (American Water) is a water and wastewater utility company. With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,100 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 14 million people in 45 states and Ontario, Canada. American Water provides safe, clean, affordable and reliable water services to their customers to make sure we keep their lives flowing.