Sunamita Oliveira

Sunamita Oliveira has significant experience in onboarding and customer success, primarily within Americanas S.A., where roles have ranged from Analyst to Coordenadora de Onboarding for Americanas Delivery since July 2021. Responsibilities include strategic oversight, team management, data analysis using SQL and Power BI, and ensuring quality implementation and activation of new clients on the platform. Prior to this, Sunamita served as an Estrategista de Customer Success at Packk, managing projects and supporting key accounts like Nestlé. Earlier roles also include Analyst and Intern in onboarding at Shipp Delivery, focusing on operational implementations and quality control. Sunamita holds a degree in Engineering from UFES and completed a technical course in Agroindustry.