Jennene Jones

Jennene Jones is an experienced professional with a robust background in healthcare and business process analysis, currently serving as a Business Process Analyst in Enterprise Operations at AmeriHealth Caritas since March 2017. Previously held positions include Medicare Appeals Specialist, where responsibilities involved coordinating appeal processes for Medicare Advantage plans, as well as roles at Main Line Health as a Patient Service Representative, focusing on customer service in a high-volume environment. At AmeriHealth Caritas, also worked as Investigative Intake Specialist and Claims Examiner, managing Medicare and Medicaid cases and adjudicating claims. Earlier experience at Independence Blue Cross included positions such as Business Specialist and Senior Claims Examiner, emphasizing analysis, training, and claims processing. Jennene holds education from Temple University and Cheyney University.