Michael Frysztacki

Michael Frysztacki has a diverse work experience, with a focus on management and customer service. Michael most recently worked as the Director of Workforce Management at AmeriHealth Caritas in 2019. Before that, they were the Director of Business Operations at PrintMail Solutions from May 2019 to September 2019. From November 2017 to January 2019, they worked as the Director of Customer Experience Shared Services at South Jersey Industries. Prior to that, they had a long career at TD, where they held various roles including Senior Manager of ATM Sales, Initiative Implementation Manager, WFM Project Lead, Workforce Planning Specialist, Command Center Specialist, Call Center Team Leader, and Call Center Representative. Michael also has experience working with the Philadelphia Eagles as a Concierge and Call Center Intern.

Michael Frysztacki earned a Bachelor of Science (B.S.) degree in Business Administration and Management from Rowan University from 2003 to 2008. Prior to that, they obtained their High School Diploma from Lenape High School from 1999 to 2003. In addition, they hold a certification in Leading Innovative Change from UC Berkeley Executive Education, obtained in 2021.