Diego Sanchez is a seasoned telecommunications professional with extensive experience in engineering management and technical leadership. Currently serving as a Telephony Engineering Manager at Western Alliance Bank since December 2021 and as a Sr. Telecom Engineer - Manager at AmeriHome Mortgage Company, LLC since September 2020, Diego has a proven track record of leading global teams and providing top-notch customer care services. Previous roles include Technical Team Manager at Genesys, where Diego managed team performance and operational enhancements, as well as various positions at Interactive Intelligence, focusing on managed services and systems engineering. Diego began career as a Network Engineer at I.T. Responsive and Technology Administrator at JWE Corporation. Diego holds a Bachelor of Science degree in Mathematics - Computer Science from the University of Santo Tomas.
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