Neha Kapoor

Neha Kapoor is a seasoned professional in the travel and customer service industry, currently serving as a Product Deployment Manager at American Express Global Business Travel since April 2024. Prior to this role, Neha held positions at Expedia Group as a Traveler Service Associate and at Teleperformance as a Senior Customer Service Associate. With extensive experience, Neha has also worked as a Sr. Business Development Manager at Kans Consulting and held various roles at American Express Global Business Travel, including Sr. Business Analyst and Sr. Consultant. Earlier career stages include a consultant position at Travelport and a Customer Service Associate role at InterGlobe General Aviation Pvt. Limited. Neha holds a Bachelor of Arts in English Hons from Indira Gandhi National Open University and is IATA Qualified in Tourism and Travel Services Management.