Susan S. is a Global Data Analyst at American Express Global Business Travel, managing data analytics for a Fortune 100 client's substantial travel budget. With a strong background in customer experience and quality assurance, Susan has previously held roles at Egencia, leading global customer experience initiatives, and Expedia Group, where operational efficiencies were achieved through process improvements. Career beginnings included positions at UnitedHealth Group and Blue Cross Blue Shield Association, focusing on claims adjustment and client relations. Susan holds a Master of Science in Finance and Economics from West Texas A&M University and a Bachelor of Business Administration from Drury University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices