Veronique Cicion

Veronique Cicion is an experienced business analyst currently working at American Express Global Business Travel since November 2021, focusing on NDC implementation and analyzing the impacts of change. Prior to this, Veronique spent over 13 years at Amadeus in various roles including Project Manager for digital adoption, Customer Service Design and Implementation Project Manager, Product Development Analyst, and Quality Manager, where responsibilities spanned enhancing customer experiences, product specification development, and managing product releases. Additional experience includes positions as Incident Manager at CMA CGM, AMOA Functional Consultant at Air France, Software Validation Manager at SAS, and IT Manager at Dowcorning, where Veronique oversaw SAP/R3 implementations. Veronique holds a Master's degree in Database and System Integration from Université Côte d'Azur.