Hatem Amin is an experienced professional in customer experience (CX) and user experience (UX) design, currently serving as AGM - Head of CX & Design at Amlak International Finance Company since May 2023. Previously, Hatem held the position of Digital Customer Experience Senior Manager at SAB, focusing on enhancing customer-centric digital services from April 2021 to April 2023. Prior roles include Head of Digital Experience Design at Riyad Bank and Manager of User Experience at HUED. Hatem's extensive career includes key positions at various firms, contributing to UX strategies and execution while ensuring adherence to design standards. Hatem holds a Bachelor of Science degree in Computer Science from Helwan University Cairo, earned between 2001 and 2005.
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