Keiran McIlwain

Head Of Client Experience, Advice Process And Policy at AMP

Keiran McIlwain has a strong background in the financial services industry, with experience in leadership roles at AMP, MLC Australia, and NAB. Keiran is currently the Head of Client Experience, Advice Process and Policy at AMP, where they are responsible for simplifying the company's policy framework, aligning to advice obligations, and improving client experience. Prior to this, Keiran was the Head of Advice at MLC Australia, where they focused on practice management efficiencies, revenue growth, and training and capability development for financial planning businesses. Keiran has also held roles at NAB, including Head of Wealth NAB Financial Planning WA/SA/NT and Practice Development Manager. Overall, Keiran has a wealth of experience in driving efficiencies, developing strategies, and improving processes within the financial services sector.

Keiran McIlwain has a Master's degree in Financial Planning and Services from Kaplan Professional, which was obtained between 2021 and 2024. Prior to that, they completed a Postgraduate Degree in Financial Planning and Services from the same institution from 2021 to 2023. In 1992, Keiran attended St Patrick's College, but details about the degree and field of study are not provided. In 2002, they earned an Advanced Diploma in Financial Services from MLC 360 Campus. In 2001, Keiran obtained a Diploma of Financial Planning in Finance and Financial Management Services from Deakin University.

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Timeline

  • Head Of Client Experience, Advice Process And Policy

    December, 2021 - present

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