Claire Kidd

Claire Kidd has extensive experience in office management and quality assurance, currently serving as Office Manager at Amplience since January 2015. Initially working as a QA Engineer, Claire adopted a transparent and pragmatic approach to problem-solving. Prior experience includes a contract role as Lead Test Analyst at Northumbrian Water Group, where compatibility assessments were delivered for Microsoft Office upgrades, and a long tenure at EE as a Technology & Governance Quality Assurance Test Analyst, overseeing the implementation of IVR systems for 4G technology. Additional roles include managing corporate accounts at Orange Business Services and serving as Executive Office Manager at Orange, handling complex complaints and executive management reporting. Claire began the career in customer service at Hutchison 3G. Educational background includes attendance at Queen Elizabeth 6th Form College and Aylth High School.