Meghna Patel

Meghna Patel has a diverse work experience in various industries. Meghna is currently working as a Quality Assurance and Compliance Officer at Amplifi Capital since August 2021. Prior to this, Meghna worked as a Financial Investigator at the Financial Ombudsman Service from November 2020 to August 2021. Meghna was responsible for liaising and negotiating with customers and financial institutes to aid decision-making on complaints.

Before that, Meghna held multiple roles at the Financial Ombudsman Service, including Short Term Lending Quality Assurance from March 2019 to April 2020, where they managed a team and conducted regular individual review sessions. Meghna also worked as an Adjudicator from May 2017 to March 2019, gaining extensive experience in mortgage, banking, insurance, motor insurance, and short-term lending investigations. In this role, they designed and implemented processes to maintain operational standards and mitigate process gaps.

Prior to their work at the Financial Ombudsman Service, Meghna served as an Adjudicator at the organization from June 2015 to July 2016. Meghna also worked as a Subject Matter Expert/Casehandler at Meghna Consultancy Ltd, Lloyds Banking Group from February 2014 to June 2015, and as a Quality Assurance Analyst at Nationwide Building Society from September 2011 to May 2013.

Additionally, Meghna has experience as a Sales Assistant at 3 from December 2009 to December 2010 and as a Work Experience intern at Freshfields Bruckhaus Deringer in March 2010, where they shadowed associates and assisted with administrative duties. Meghna also worked as a Beauty Consultant at Benefit Cosmetics from August 2008 to December 2008 and gained work experience as an assistant to solicitors specializing in High Street Law at SP Law from July 2007 to September 2007. Their responsibilities included conducting administrative tasks, attending court hearings, drafting letters, and researching areas of law.

Overall, Meghna Patel has a strong background in quality assurance, compliance, financial investigations, and management, with experience in various sectors including finance, legal, and retail.

Meghna Patel's education history includes multiple degrees and certifications. Meghna completed a Diploma in Social Media in Business from Concise Training from 2017 to 2019. Prior to that, they attended BPP Law School from 2010 to 2011, where they obtained a Legal Practice Course degree in Law. Before that, from 2009 to 2010, they studied at the College of Law and earned a Graduate Diploma in Law. Their undergraduate studies took place at Kingston University from 2005 to 2009, where they obtained a BA (joint hons) in Business with Law.

In addition to their degrees, Meghna has acquired various certifications. In 2023, they obtained the certification of Certified Data Protection Officer from The Knowledge Academy. In 2022, they received a certification in Fraud Management and Anti Money Laundering from Staff Skills Training. In 2021, they attained the title of OneTrust Certified Privacy Professional from OneTrust, receiving this certification twice.