Christophe de Berlanger

Christophe De Berlanger has extensive experience in customer service and team leadership across multiple industries. Currently serving as the Senior Belux Contact Center Team Lead at Amplifon since May 2021, Christophe previously held the position of Team Lead at Thyssenkrupp's Customer Contact Center and led Customer Advisors at Intrum. At Intrum, responsibilities included supporting daily operations within the Back Office department and overseeing a team of 18. Prior roles include Technical Commercial Employee/Team Lead at EURORAIL/REGIORAIL France, focusing on transport order tracking and customer relations. A long tenure at Coca-Cola European Partners from 2001 to 2017 featured various roles, including Manager of Collaboration, Analyst Business, and System & Reporting Analyst, where Christophe was instrumental in providing insights and analyses to enhance operational efficiency. Educational background includes studies at HOGENT and Koninklijk Atheneum Ninove, specializing in Sales and Office management.