Barry Knack

Barry Knack has extensive experience in technical enablement and client education within the technology sector. Currently serving as Sr. Manager of Technical Enablement at Amplitude since February 2022, Barry has also held roles such as Global Technical Enablement Manager at Talkdesk and Manager of Product and Practice Experts at NICE inContact. Barry's accomplishments include launching targeted knowledge sessions, increasing consulting revenue, and achieving high customer satisfaction ratings. Previous experience includes leadership positions at NICE Uptivity, inContact, and Affinion Group, where Barry drove significant curriculum development and training initiatives, resulting in improved product adoption and increased revenue. Barry holds a BA in Speech Communication from Otterbein University.