Rodrigo Urbina

Rodrigo Urbina is an experienced IT professional with a diverse background in technology services and support. Currently serving as a Senior Manager for IT Services at Amplitude since April 2021, Rodrigo previously held roles including IT Service Desk Manager and Senior Information Technology Engineer. Prior experience includes a position as Systems and Support Administrator at Reflektive, where responsibilities involved managing internal systems for reliability and SOC 2 compliance, along with supporting over 200 users across multiple regions. Rodrigo has also worked with The Aerospace Corporation, POPSUGAR, and Apple in various technical support and training roles, demonstrating expertise in hardware and software issues, system imaging, and user support across different platforms.